FULL SERVICE STORE
FULL SERVICE STORE MODEL PROVIDES TURNKEY SOLUTION

You can have all-inclusive store management services and maintain the brand personality and culture of your institution with our Full Service Store.

This model provides expertise and services covering the full range of store management needs, from staffing and training to
inventory management, technology and financial reporting:

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Retail Technology

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Financial Assessment Services

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Affordable Course Material Management & Sourcing

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Staff Management & Training

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Customized Inventory Solutions

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Store Design Services

FULL SERVICE STORE MODEL BENEFITS
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indiCo backs your store with real-world higher education expertise.

We are higher education professionals who know retail, not retailers who try to apply their corporate knowledge to the college environment. We work with you to create a solution that will truly complement your culture and mission, ensure that your managers and employees are trained in best practices and current market trends, and provide unparalleled expertise in sourcing affordable course materials as well as general merchandise.

Ongoing business, financial and leadership reviews keep performance on track.

We’ll meet with you for quarterly face-to-face business reviews to assess your store’s financial performance, leadership team achievements, customer service levels, effectiveness of course material delivery, and selection of general merchandise.

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Income stays on campus.

In sharp contrast to the corporate leasing model, our collaborative Full Service Store includes a shared revenue (or rebate) structure that will keep more dollars on your campus and in higher education. Your institution benefits from a combination of guaranteed and performance-based financial contributions. Our formula uses the gross, top-line revenue number versus the lease operator standard of delivering a percentage of revenue after subtracting noncommissionable revenue.

Technology optimizes your efficiency and transparency.

Leading technology, including data analytics and retail metrics, ensure operational excellence. Management dashboards provide visibility into adoption rates, financial status, affordability measurements, and industry comparisons. Students and faculty enjoy easy access to pricing, content, and format options.

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Input from campus stakeholders.

Interacting with, and listening to all campus constituents—administration, academic leaders, and student consumers — enhances your store’s ability to meet or exceed expectations. We engage with these stakeholders, explore their ideas and preferences, and share these suggestions and insights with you.


Questions? Want to learn more about the full service store model?